Testimonials

We've been working together for a little over two years now, most of the training provided was for our passenger assistants and drivers, but we also did the First Aid training with the office team and I did the PATS trainer of trainers course.

After all this time, I must say I am impressed by the way he does things. Through TwC training we have trained over 200 drivers and assistants, and the quality of the service and the patience of the trainers earns them about fifty stars, not just 5. Once I send someone to get trained, whether it is a PATS, or a MiDas, or a Pediatric First Aid, or a simple safeguarding course, I truly can rely on the result being dependable and I fully trust the information our staff receives.

The ease of exchanging the information, the atmosphere in the classroom and the very interesting case studies that are discussed ensure that our assistants and drivers leave with a sizeable and reliable understanding of what it is to work with our special needs clients and that they can perform their job with true care for the people they help transport.

Thumbs up and hats down, keep up the great work!

Very well presented courses, PATS & MiDAS. I learnt many things like: the correct way to use tie downs to secure wheelchairs on minibuses, updated knowledge of traffic signs and driving procedures. Overall very good, very instructive and well given 2 courses. Thanks

Feedback: 3 from a personal point of view I enjoyed the session, it was good to see the other guys again apart from the training we have no other communication with each other. It was also good to hear other people's teaching methods (and steal one or two ideas ) . Always runs a great course being really relaxed and friendly and good to see some of his own ideas that we can use in the classroom…..would like to add that I would like to to see these meetings a couple of times a year just to keep us all communicating and making sure we are all teaching the same way and to the same high standards. Feedback: 4 The event was great for product sharing, it seems we have guidelines from MIDAS and the CTA and then we all do our own thing with different interpretations and presentations and was good to share the information, I was happy to take part anyway.

Well organised, well explained and very easy to understand course. MiDAS Training.

I found the course to be just the right length. Lots of relevant information. The trainer had a very good knowledge of all aspects of driving training .
Driver training on the road was very helpful and has helped me with my training plan .

A good training/refresher session. Looked at the Highway Code, reporting problems and concerns, dealing with disabled passengers and good driving skills. Thank you.

A good and worthwhile course that combined factual information and the opportunity to reflect on different situations. Advice was supported with reasons and the practical element of the course (fixing wheelchairs to the various positions in the minibus) was useful and interesting. Constructive advice about ones driving was useful.

Very well run and organised training session. Very friendly trainer who got the best out of us all when it came to the driving test. Highly recommended this training for all teachers.

Many thanks for your great services and support.

Very useful course, professionally delivered. Covered the ground thoroughly. Lead trainer Samir has a pleasant personality and a relaxed manner so the course was enjoyable as well as valuable.

The trainer got the learning message across by breaking everything down into simplified sections. He gave a broad range of training criteria and had a very good knowledge of the standards."

Training session thorough and well presented with very informative exercises and video clips. Thanks

Very interesting course. Excellent contents and very informative, well put across. Would highly recommend others to do the course with TwC-training.co.uk.

I`ve learnt a lot during my MiDAS Training. The course was very informative and I would definitely recommend it to other drivers who are not confident. The trainer was very helpful, reliable and bright.

The (Wednesday) MIDAS session at Long Melford for Go-Start drivers, at which I sat in as a spectator, achieved a very good standard. I think you may have obtained feedback from each of the participants - I have not seen that and as at this evening have not had a chance to speak to any of them BUT regardless of what they may have said I was really pleased with content.

An informative and interesting day conducted in a relaxed and professional manner.

The training was very informative and excellently delivered. I would gladly recommend your training to everyone.

We were so impressed with the service we have received from TwC Training. Lead trainer extremely professional and went to great lengths to accommodate us. Would highly recommend without hesitation and shall be returning to use his services in the very near future.

That was a really good course you held over the 2 days. You held every body’s attention with the knowledge and the questions fired at you. The feedback, not just from me but I can safely say from all of us was how well you had organised the course from start to finish. Look forward for our next session in 4 years.

An informative and interesting day conducted in a relaxed and professional manner.

A thoroughly enjoyable day of refresher training. A relaxed, informal atmosphere with a very knowledgeable trainer, who made the whole session a pleasure. Thank you. Graham DAT @ BACT ( Bungay Area Community Transport )

Excellent. Everything really made sense and was well explained and I had no more doubts at the end.

Training manager delivered an excellent course which resulted in a lot of useful learning and plenty of opportunities to interact with other participants.
Many thanks.

With regard to the DAT Induction training course I felt it was done very well. The venue was good and the hospitality at same was excellent. I found it extremely helpful to see a completely different delivery style. The on-road element with your role-playing really highlighted the many ways in which poor driving standards can affect safety. Overall a very worthwhile course which was very effectively and enjoyably delivered. I now need to put your excellent teaching into practice. Many thanks John Mitchell.

Although the session was very good and very informative, the day was very long. The session kept moving along quite quickly but I did feel that with 3 DAT`s to train we might have been better to do it over 2 days and not 1 as the last few slides where rushed through. The driving element takes up a fair bit of time on the road which we did at lunch time and the accessible part was done late afternoon with light fading and lots of standing around outside on a cold January day, so that`s all i would change. Do it over 2 days and not 1. All in all the session was Excellent. Thanks.

The course was exactly what was needed here in our transport department & for me personally to help our department to reach our aims in training our staff to the highest level & competence as Drivers & Passengers Assistants.The training was extremely relevant to our place of work so met all our expectations.
I would definitely recommend this course without hesitation.
Lead trainer Samir was very efficient & knowledgeable in all aspects of the course combined with being very friendly & approachable.
Hope to see you soon,
Kind Regards,
Barry Long

1- Excellent course. Well informed practical session. 2-Enjoyable session. Useful refresher & new information regarding hoe long fire can engulf the minibus & lenght of time extinguisher lasts. 3-Very good. Concise to the point, very clear objectives that were met in the session. 4- Really enjoyed the practical session with role play on how to get off a vehicle full of smoke. Excellent. 5- Excellent course and very well presented. 6- Well presented course. Made fun and exciting. Excellent 7- Very good presentation and good information provided.

Everything was well organised, session well presented. Loads of refreshments and very helpful trainer. Thanks

Very good trainer, very clear with advice and instructions.

Very informative session coupled with good common sense outlook. An enjoyable training professionally delivered.

Our volunteer drivers always had concerns about dealing with clients who are frail and have walking difficulties and after so much time searching for a suitable training course, SCT came forward and designed a package for us. All we asked for was thoroughly covered in detail and the practical side of the course was an eye opener. Thank you

Many thanks for the day and the time you spent in going through the refresher training. I found it very enjoyable and learnt a lot from you. For me the day passed by very quickly, thank you. Jay Solanki. DAT @ Ealing Community Transport

Very enjoyable refresher course, excellent trainer and always ready to answer any questions

Really enjoyed the training. it was very informative and I learnt a lot. thank you.

A good informative session, learnt a lot about minibus weights, speed limits and limiters, block changing and new legislation's.

Samir kindly facilitated our courses over two days and delivered clear and informative information. We were brought up to date with new guidelines and we all enjoyed the presentation. Trainer put us all at our ease during the practical driving session providing positive constructive feedback afterwards.

Great course! Excellent materials and presentation. Trainer provided great depth on the topics that were covered and was able to discuss off-topic areas as well. Thank you THCT for organising this.

Very informative and good training - delivered in a very professional manner at all times 🙂

The EFAW session was excellent, I`ve learnt very useful/helpful information in regards with emergency techniques and CPR steps which may save a life.

Spent an enjoyable long day to cover DAT & PATs Refresher. Lot of material was covered. Not only was it informative but trainer showed and gave a lot of good advice and fun way to deliver the course without diverting from the course material. I will be incorporating "entertaining" and informative videos in my Standard and Accessible courses. Trainer has a calm and generous manner in his his approach to covering the refresher course. Thank you and see you in 2 years time.

[Samir/ the lead trainer] knows his stuff and delivers it with no wasted time, making it interesting by throwing in sometimes amusing and sometimes hard hitting video clips and exercises. The road assessment is thorough but fair and helpful. Our delegates consistently give top scores on the training evaluations"

I`ve learnt a lot about Recovery Position and CPR. Really nice trainer and a lot of refreshments. Excellent session. Thank you

Pleasure to deal with you. Very punctual, professional and knowledgeable trainer. Look forward to train more of my team.

Despite my poor English, the trainer was very helpful and very patient, he gave me plenty time to understand everything and I passed my theory test first time. Thank you.

Very informative and subjective training course. Professionally and clearly delivered. I would highly recommend the lead instructor Samir.

We thought the course covered all aspects of the PA and other aspects of how to do the job with confidence.

Facilitation of the course was very good, I understood clearly and the trainer was very open to questions. Thank you for the snacks, also doing the driving assessment very promptly.

Very good course and I enjoy the day. The trainer has a good teaching style which keept me interested. Lots of concrete life examples which make it easier to understand. Very good slides which are well formulated and easy to understand

Not only I have managed to pass my D1 test with flying colours but also was offered my first ever full time job as a minibus driver. All thanks to TWC training agents and Tower Hamlets Community Transport.

Was very welcoming, the venue was accommodating, plenty refreshments were onsite, lunch was also provided. Anything I was unaware of I was able to ask the trainer and he would explain it very clearly and help with anything that I was stuck on. lead trainer a very nice guy and with his valuable help and encouragement I passed my DAT & PAT courses.

I really enjoyed this training and gained a lot from it. The training is intensive and thorough and will help me develop in my career. I would highly recommend this course as it will ensure that safety and competence are to a high standard of delivery.

Would recommend TWC training for any of your training needs

Thank you to the lead trainer Samir for the training over the last couple of days it has been great, you made me feel at ease when taking the driving test around Leamington Spa.
Was very supportive and patient while the test was going on.
Thank you again

I thought the training was very helpful and informative and the trainer done a great job explaining things to us.

I found the course to be just the right length. Lots of relevant information. The trainer had a very good knowledge of all aspects of driving training .
Driver training on the road was very helpful and has helped me with my training plan .

I`ve learnt so many things that will help me in my new job. PA duty of care, health and safety, manual handling and clumping a wheelchair inside a vehicle. Excellent course.

I found the course to be just the right length. Lots of relevant information. The trainer had a very good knowledge of all aspects of driving training .
Driver training on the road was very helpful and has helped me with my training plan .

Initially didnt know what the course was about but it was worth the time at the end. Very good trainer always willing to hep and answer questions.

Sorry for the late reply been really busy, me and Ian have not stopped talking about your training and how much we enjoyed it, thank you for training us to become professional and elite PATS trainers. Also you were really helpful and very easy to understand and your deliverance was outstanding.
PS. we also appreciate the fact we can contact you at anytime in case we get stuck or need anymore advise.
Thank you
Shaq and Ian

It was a very good opportunity to learn a lot about minibus driving in the UK. Very calm and helpful trainer specially during the driving assessment.

I do not know where to start, in the past I`ve heard a lot about First Aid and CPR and now I know exactly what they mean. I can honestly say that everything I wanted to learn about First Aid was thoroughly explained. I understood all the things presented to me due to the fact Samir ( the lead trainer ) knew exactly what he was talking about and had the knowledge to put his points across. Excellent Course, highly recommended.

A very well run session and very informative course. Was clear and answered all questions as we went along. I`ll look forward to do more hours for my new QDC. Thanks

Our D1 training was excellent from start to finish. The level & standard of instructions were very good and very flexible with timing and meeting points. The end result of passing the D1 test first time was really a happy occasion.

My Instructor for the DAT Refresher was very professional in the deliverance of the course and I gained a lot of useful information and practical experience. Many thanks for helping me pass.

Thoroughly enjoyed this session. Very well organised from start to finish. As usual the trainer was up to date with new changes and revised laws. Very informative and well picked video clips.

Training manager delivered the course with great knowledge and understanding. I would not hesitate to advise others to use his training skills. His knowledge of the Road Traffic Act is truly amazing and he delivered everything with a great deal of passion and commitment.

I just wanted to say a huge thank you for organising the first aid training for us. The whole team found it really useful and enjoyable. I never thought I'd say that I enjoyed first aid training but I did!! Training manager Samir is really good and his pace etc was excellent. Please pass on my thanks to him on behalf of everybody who attended.

Great course, really informative and enjoyable, ensuring that I'm up to date with the latest legalisation. Samir was really friendly and an excellent trainer.

Content of the course was clearly explained by the trainer. I’ve gained a wide range of information about defensive driving and road awareness. Also filling in an accident report form. Sorry Samir for been a bit late. Thanks

I was trained by Samir on the MiDAS course and Accessibility. Lead trainer Samir is a friendly and helpful trainer. He gave a lot of background information and possible way forward for business ideas. I will highly recommend his service. Thank you for being a fantastic listener and a trainer.

Very good course, it will help me get more jobs and be busy. Very friendly trainer and always happy to help and answer my questiosn. Thanks

I completed the MiDAS course with the lead trainer Samir. I gained confidence to take out my residents in our mini bus. Was calm and reassuring and put you at ease through the course. I thoroughly enjoyed completing this course and would recommend it to others.

It took a while to organise the Dementia Friends Information Session and at the end the village hall was packed. A well delivered and well worth the effort session. Training manager Samir was great and we didn`t incur any cost. Will look forward to organising more session in the near future.

As this was a small group a more general knowledge and greater awareness of the MiDAS & PATS program was achieved. Both courses were very thoroughly run, my knowledge has been enhanced greatly. I also found the course and the people on it most helpful and had an enjoyable week whilst learning.

I really enjoyed this training and gained a lot from it. The training is intensive and thorough and will help me develop in my career. I would highly recommend this course as it will ensure that safety and competence are to a high standard of delivery.

very good mixture of theoretical and practical training. Well worth it.

Course was excellent. Very methodical and systematic training, well presented with very good real life examples. Different types of disabilities and difficulties and how to deal with each one of them. Also how to clump a wheelchair inside a vehicle. The role of the PA was covered in detail.

Very good training, Training manager Samir very informative and I learnt a lot.

The DAT refresher course conducted by the training manager Samir was once again a real pleasure. always delivered professionally and was able to help me improve my own training skills and enhance my presentation.
many thanks look forward to seeing you in another two years,
Rick Goldsmith

Thank you for yesterday`s training, you made my day very enjoyable and relaxing, this made it easier to focus on what you was teaching us. You are very good at your job and I would recommend Midas to others, who have mini busses, within and outside of our community.
Merry Christmas & a Happy New Year with Best Wishes to you and your family.

Kind Regards

I recently attended a MiDAS DAT course with Samir as the lead trainer. The course was informative, well paced and Samir’s presentation skills were done in a way that constantly kept my attention. He was very knowledgeable in the subject matter and I look forward to having further training with TWC.

Very good training session, I`ve enjoyed it very much and I`ve learnt a lot more then I was expecting.

This session has been very interesting and useful. It has re-inspired my desire to drive well. Also learnt more about "Duty of Care". Overall excellent course.

very good. I learnt so many new things that I did not know before. So all in all, very good value for money and resourceful.

I found the course to be just the right length. Lots of relevant information. The trainer had a very good knowledge of all aspects of the training .
Driver training on the road was very helpful and has helped me with my future training plans .

I was trained by Samir on the MiDAS course and Accessibility. Lead trainer Samir is a friendly and helpful trainer. He gave a lot of background information and possible way forward for business ideas. I will highly recommend his service. Thank you for being a fantastic listener and a trainer.

Would highly recommend this training to other teachers. Venue and pre-course information were very good. Excellent trainer-keep up the great work.

Good venue, instruction perfectly acceptable. Lead trainer Samir was obviously under stress as it was his first time and he was being observed by the CTA chief Training Agent. All 3 candidates were experienced DAT`s which helped the good delivery of this session. Thanks

I was instructed recently on a MiDAS course. I must say they made a brilliant effort to create a fun and learn able environment. The day went very smoothly and his teaching was very effective. Overall it was a very positive day!

Very good session. I was able to give my own views and experience. I liked the way we all had to introduce ourselves. Also learnt about my legal rights, where to sit on the minibus and how to deal with passengers who need extra help.

We've been working together for a little over two years now, most of the training provided was for our passenger assistants and drivers, but we also did the First Aid training with the office team and I did the PATS trainer of trainers course with Samir.

After all this time, I must say I am impressed by the way he does things. Through TwC training we have trained over 200 drivers and assistants, and the quality of the service and the patience of the trainers earns them about fifty stars, not just 5. Once I send someone to get trained, whether it is a PATS, or a MiDas, or a Pediatric First Aid, or a simple safeguarding course, I truly can rely on the result being dependable and I fully trust the information our staff receives.

The ease of exchanging the information, the atmosphere in the classroom and the very interesting case studies that are discussed ensure that our assistants and drivers leave with a sizeable and reliable understanding of what it is to work with our special needs clients and that they can perform their job with true care for the people they help transport.

Thumbs up and hats down, keep up the great work!

Feedback: 1

This was worthwhile this time going over some new legislation and having the chance to share ideas with the other DATS was useful. Maybe a meet every 6 months…??

Feedback: 2

I attended the DAT support meeting with my co-trainer and found the meeting very helpful and positive. It was the first meeting I had attended so was uncertain as to what to expect, however was pleased I came along and also to meet other DAT's.